Floor Care FAQ’s

We proudly serve the entire DFW metroplex and East Texas, providing professional cleaning services for residential and commercial properties.

Yes, we do offer same-day and emergency services depending on availability. Contact us for urgent cleaning needs.

We accept major credit cards, cash, and electronic payments. Contact us if you have specific payment questions.

You can easily schedule an appointment by calling us directly, visiting our website, or contacting us through our online form.

For best results, clear the area of furniture and personal items, vacuum if possible, and ensure pets are kept away during the service.

We use hot water extraction (steam cleaning) as our primary method, which is effective in removing dirt, stains, and allergens.

We specialize in treating a wide range of stains, including pet stains. However, some stains may be permanent depending on the material and severity.

Absolutely. Our deep-cleaning process removes allergens like dust, pollen, and pet dander, improving indoor air quality and reducing allergy symptoms.

Yes, we provide specialized cleaning for delicate, antique, and oriental rugs using gentle methods to protect their fibers and colors.

We use enzymatic cleaners that break down pet urine and organic matter, eliminating stains and odors at their source.

Yes, we prioritize safety by using pet- and child-friendly cleaning products wherever possible.

In most cases, yes. However, the ability to completely remove stains and odors depends on how long the damage has been present and the carpet material.

Yes, we offer protective treatments that create a barrier against future stains, making it easier to clean up spills and accidents.

We clean and maintain tile, hardwood, concrete, vinyl, laminate, and more.

Stripping removes old wax and buildup, waxing adds a protective shine, and sealing protects the floor from moisture, stains, and wear.

Yes, we provide polishing and restoration services to bring back the shine and smoothness of dull or damaged wood floors.

For optimal protection, hard floors should be cleaned regularly and sealed every 1-3 years depending on foot traffic and wear.

Yes, sealing acts as a protective barrier that prevents water, dirt, and stains from penetrating the surface.

We recommend cleaning your air ducts every 3-5 years, or more frequently if you have pets or severe allergies.

Yes, air duct cleaning removes dust, allergens, and debris, leading to improved indoor air quality and a healthier living environment.

Yes, we offer dryer vent cleaning to improve dryer efficiency and prevent potential fire hazards.

Signs include excessive dust, musty odors, increased allergy symptoms, and higher energy bills due to restricted airflow.

The process typically takes 2-4 hours, depending on the size of your home and the complexity of the duct system.

We clean a wide range of materials, including fabric, leather, microfiber, and delicate or vintage textiles.

Most furniture dries within 6-12 hours, but drying time can vary based on material and ventilation.

Yes, regular cleaning removes dirt and oils that cause wear and tear, helping your furniture stay fresh and last longer.

We use gentle, specialized cleaning solutions and techniques to safely remove stains without damaging delicate fabrics.

Yes, we provide upholstery cleaning for offices, restaurants, hotels, and other commercial environments.